FREQUENTLY ASKED QUESTIONS
You have been re-directed to TopMark from the website of a school participating in the Risk Protection Arrangement (RPA).
If a Third Party or Third Party representative wishes to make a Public Liability (injury) or an Employer’s Liability (injury) claim, it should be submitted through the MOJ Claims Portal using the TopMark Claims Management Ltd ID – D00073. The compensator should be marked as ‘Department for Education – RPA only’.
Who are TopMark and what do they do?
TopMark Claims Management Ltd are a British company specialising in the management of claims and associated services and currently work for a number of UK Government Departments.
As of 1st September 2018 they have been appointed to administer the claims management function of the DfE Risk Protection Arrangement (RPA)
How quickly should I report a claim?
It is best to report a claim as soon as possible after discovery or intimation by a third party. This ensures that you are afforded the best protection and minimises potential claim costs. If you are in any doubt over reporting a claim/incident please contact:-
Email: rpa.cm@davies-group.com
Tel: 0330 058 5566
Please click the following link for a detailed list of frequently asked questions regarding the RPA scheme, coverage and support services:-
Please click the following link for a list of the Top Ten frequently asked questions regarding the RPA scheme, coverage and support services:-
Frequently Asked Questions (FAQs) relating to school based medical provision
Reinforced autoclaved aerated concrete (RAAC)
For any queries following the discovery of Reinforced autoclaved aerated concrete RAAC within property for which RPA members are responsible, please see the following link
Accessibility
This website has been designed to work across a wide range of browsers, mobile devices and operating systems. Should you require to adjust this website's font size please click the appropriate 'A' icon in the top right-hand corner of this page.