The following are the key contacts for the RPA Service Team

Urgent Incident Notifications

Tel: 0330 058 5566


24 hour Travel Emergency

Select Option 1


Business Interruption Emergency

(such as Fire, Flood or Storm Damage)

Select Option 2

Claims Intimations/Updates or Enquiries

Enquiries Relating to Cover Provided

Phone: 0117 976 9361


Access to the RPA cover helpdesk is available 9.00 to 17.00 Monday to Friday excluding bank holidays.

Enquiries on Funding or How to Join/Leave the RPA

Risk Management Enquiries



For assistance accessing the RPA Risk Management Portal :


This website has been designed to work across a wide range of browsers, mobile devices and operating systems. Should you require to adjust this website's font size please click the appropriate 'A' icon in the top right-hand corner of this page.

Privacy Notice